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FAQ - A Sex Doll Owner's Most Frequently Asked Questions


 So you're finally ready to buy yourself a sex doll... 

Congratulations, friend.

You've earned it! 

Now, I'm sure you have some questions before you make your sex doll companion purchase, so read below for some answers to our our most frequently asked questions.  If we didn't cover something and you still have questions afterwards, Contact Us!  We're here to help!

First of all, the grand question on everyone's mind...


Q:Let's be honest here.  How realistic will my new sex doll feel?

A: Really, real.  Seriously.  Our adult dolls are hand-crafted by artists who have studied the beauty and perfection of the female body throughout their entire career.  Now, with the recent boom in sex doll purchases, these artists have found a new avenue to showcase their art and bring pleasure to the lives of those who have the luxury of enjoying them.  Each curve, expression, and touch is specifically designed to make it feel real and you feel great.  


Q: Is there a way to achieve a realistic body heat feeling in my new sex doll's vagina, anus, or mouth?

A: Yes!  You have a few options to make your new sex doll feel almost indistinguishable to a real human body.  First, with certain purchases, you may have the luxury of being able to add in a self-heating mechanism in which you plug your doll in prior to use, and it automatically heats up to a realistic body-feeling temperature for you to enjoy.  Otherwise, one of our True Touch body heating elements works fantastic as well!  Just makes sure if you're using one of our body heating elements, you follow our Doll Heating Instructions carefully.  Misuse of heating element or misplacement of doll position can cause body parts to melt and permanently warp from overheating.  Please be advised to always carefully oversee your doll as you are in the process of raising body temperature.


Q: How often should I clean my new love doll companion?

A: We recommend cleaning your doll after every use and especially before storage. Proper care ensures a long-lasting companion and increased long-lasting pleasure.  For a more detailed guide on maintenance and cleaning your sex doll, please visit our full blog post, Cleaning & Maintenance.  


Q: What are my payment options?  Can I buy sex dolls using Bitcoin?

A: We accept all major credit card companies and, YES, we accept various block-chain currencies, including Bitcoin!  We also have a monthly payment plan options offered through our partner, Klarna, currently listed at 0% interest based upon requirements and personal approval.  Please see our Payment Information center and Payment Plan Information center for more details.  


Q: Will my personal information ever be sold or seen?

A: Absolutely not!  We promise that your secret is safe with us.  Online data security is as serious as it gets these days, and we take our customers' disclosure of personal information and security as just that.  Our website is SSL-Encrypted and is thoroughly secured on our back end through Shopify's leading, PCI-Compliant, security technology.  We will never release or sell your information. Period.


Q: What type of personal lubricant should I use with my sex doll?

A: It is imperative that you only use water-based lubricant. 


Q: Can you create custom sex dolls?

A: If you are interested in having a custom-made sex doll created from your fantasy's likeness, just for you, please email us.  We'd be glad to see if we can help.  A few notes on custom sex doll creation: we will not, under any circumstance, re-create the likeness of any known public figure or any doll with the appearance of anyone even remotely close to under the age of 18.  If you inquire about an underage doll, we have no issue reporting you to the proper authorities.  Seriously, don't ask.


Q: Is there anywhere you will not ship?

A: Unfortunately, due to local laws and customs restrictions, we cannot ship our luxury sex dolls to most Middle-Eastern, Islam-oriented countries, including the UAE. (Israel, excluded).  We also cannot ship to most countries located in Africa, along with other specific countries such as India and Indonesia.  Please check your local laws and customs regulations to make sure what you're purchasing is legal and can easily be delivered into your country.  Here's an article that lists some countries where it  may be illegal to purchase or own a sex doll.


Q: Where are most of the dolls found on your website manufactured?

A: Most dolls listed are manufactured and shipped from China.  


Q: Why don't you have small or short dolls available?

A: Due to not only legal reasoning, but our personal opinions and values, we do not want any of our dolls to have even the slightest resemblance to anyone of that underage.  In saying that, True Touch Dolls has made a firm commitment to not carry any dolls under 140 cm or bearing any resemblance to that of a character under the age of 18 years old. 


Q: If I order a sex doll including pubic hair, is it removable? 

A: We try to make all of our sex dolls as lifelike and realistic feeling as possible.  Therefore, if you order your sex doll to include pubic hair, it is glued into the TPE silicon skin of the doll as permanently as possible.  If you try to remove the pubic hair patch, there may be permanent “scarring” on the silicone afterwards.


Q: Are there items of clothing which can actually damage my doll?

A: Dark clothing that is dyed with low quality dyes may have the potential to stain your doll's silicone if stored with these items on for long periods of time (10 days or more). As a precaution, wash all dark and vibrant colored clothes before dressing your doll. Tightly-fitted clothing or straps left on your doll over an extended period of time can form dents or deformations within the silicone of your love doll.  Also, make sure to be careful using clothing with zippers, snaps, etc.  These also have the potential of damaging your doll.  In other words, it’s absolutely fine (and encouraged!) to dress your doll in exactly what you've envisioned, but just don’t store your doll in these types of clothing for extended periods of time and be cautious while dressing your doll.  We have a large collection of sex doll accessories listed, here.  Enjoy!


Q: What differentiates True Touch Dolls from other sex doll stores? 

A: Our dolls look better, feel realer, and last longer!  Simple as that.  Also, our customer service can't be matched in the rare occurrence there are any issues with the delivery of your new sex doll companion.  


 All right, enough chit chat.  Find your perfect sex doll fantasy companion, today!




Sex dolls are as fragile and delicate as they are beautiful.  Treat her as you would your weekend hookup, wife, or girlfriend, and you'll be fine!

All doll descriptions, categories, scenarios, characters, and likenesses are strictly for entertainment purposes only and are based entirely on fictional sex doll characters fantasized by the manufacturers and owners of True Touch Dolls.  Our goal is to provide you a starting fantasy of your doll's background prior to your introduction to each other.  Have fun with your new sex doll, but don't email us when your doll doesn't go skiing because it was characterized as her hobby in her profile. 😀 Enjoy!!