Privacy Policy – True Touch Dolls

1. Our Commitment to Your Privacy
True Touch Dolls values and respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, make a purchase, or otherwise interact with us. We are committed to handling your personal data in accordance with applicable data protection laws.

2. Information We Collect
We may collect the following types of information:

2.1 Automatically Collected Information
When you browse our website, we may automatically collect certain information, such as:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

This information is used to improve website functionality and user experience.

2.2 Account and Registration Information
When you create an account or interact with our services, we may collect:

• Name

• Email address

• Phone number

• Account login credentials (stored securely and encrypted)

• Any additional information you choose to provide voluntarily
   

2.3 Order and Transaction Information
When you place an order, we may collect:

• Billing and shipping addresses

• Order details

• Payment-related information (processed securely through third-party payment providers)

We do not store full payment card details on our servers.

2.4 Marketing and Communications
If you subscribe to our newsletters or marketing communications, we may collect your email address and preferences to send you updates, promotions, and special offers. You may opt out at any time.

3. How We Use Your Information
We use your personal information to:

• Provide and maintain our services

• Process orders and fulfill contractual obligations

• Communicate with you regarding your account or purchases

• Improve our website, products, and customer experience

• Send marketing communications where you have consented

• Comply with legal and regulatory obligations

4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality, analyze site usage, and personalize content. You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. These measures include encryption, access controls, and regular security reviews.

7. Sharing of Information
We may share limited personal information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processing services

• Shipping and logistics providers

• Marketing and analytics platforms

These third parties are authorized to use your information only as necessary to provide services to us and are required to protect your data.

8. Your Rights
Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information under certain circumstances

• Withdraw consent where processing is based on consent

• Object to certain data processing activities

• Request data portability where legally applicable

To exercise these rights, please contact us using the details below.

9. Regional Privacy Rights
Additional privacy rights may apply depending on your country or region, including but not limited to:

• Rights under data protection laws in the European Union or United Kingdom

• Rights available to residents of certain U.S. states

• Rights under Australian, Canadian, or other applicable privacy legislation

Specific disclosures or rights may be provided where required by law.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
📧 Email: privacy@truetouchdolls.com
📮 Mail: True Touch Dolls – Privacy Team

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on our website with a revised effective date.

Last Updated: 2025